PAYMENT INFORMATION

Secure Checkout & Payment Information

Shop with confidence using our secure payment system.

Secure Payments

All payments are processed through trusted and secure payment providers to help protect your information.

Payment Methods

After Payment

Once your payment is completed, your order will be confirmed automatically.

After shipment, your tracking number will be added to your order history.

Payment Issues

If you experience any issues during checkout or payment, please contact us through Product Q&A or the Inquiry Form.

CUSTOMER SUPPORT

Product Q&A & Inquiry Form

Have a question? We're here to help.

Product Q&A

The fastest way to reach us is through the Product Q&A section on each DEKUTORI product page.

We Can Help With

Inquiry Form

If Product Q&A isn't convenient, you can also contact us using our Inquiry Form.

Response Time

We usually reply within 1–3 business days. Response times may be longer on weekends or public holidays.

CUSTOMER SUPPORT

Returns & Damaged Packages

If there's a problem with your order, we're here to help.

Before Shipping

Every order is carefully inspected and securely packed before it leaves our warehouse.

If Your Package Arrives Damaged

Return Requests

Please contact us before returning any products.

We'll guide you through the return or exchange process.

SHIPPING NOTICE

Can't Find Your Country?

We're always working to expand our shipping destinations.

Is your country unavailable?

If your country isn't listed during checkout, please send us a request through Product Q&A or the Inquiry Form.

How to Request

Inquiry Form

You can also submit your request using our inquiry form.

SHIPPING NOTICE

International Shipping Information

Everything you need to know before your order ships.

Shipping Overview

📍 Ships from South Korea

🌍 Shipping available to many countries worldwide.

📦 Standard Shipping & Express Shipping (Optional)

Delivery Time

Important Information

• Customs duties or taxes may apply depending on your country's regulations.

• Delivery times may vary due to customs clearance, weather conditions, or local carriers.

• Every order is carefully packed to ensure safe international delivery.

Can't Find Your Country?

If your country isn't available during checkout, please contact us through Product Q&A or Email. We'll review your request and do our best to add your country.

DEKUTORI NOTICE

Welcome to DEKUTORI

Please read before placing your order.

About DEKUTORI

DEKUTORI is a Korean brand creating DIY acrylic magnet kits for trading card collectors.

We help collectors display and enjoy their favorite cards in a simple and creative way.

Designed in South Korea

Every order is carefully checked and securely packed before shipment.

What We Promise

Before You Order

Please check the product options, shipping information, and delivery notice before ordering.

If you have any questions, please contact us through Product Q&A or email.